Sysaid Agent For Mac Download

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Desktop Central can be used to manage computers with macOS. Desktop Central has separate agents to manage Mac computers. This document will explain you on the following:

Supported macOS

Desktop Central currently supports the following Mac versions:

  1. 10.7 Lion
  2. 10.8 Mountain Lion
  3. 10.9 Mavericks
  4. 10.10 Yosemite
  5. 10.11 El Capitan
  6. 10.12 Sierra
  7. 10.13 High Sierra
  8. 10.14 Mojave
  9. 10.15 Catalina

Note: Desktop Central currently supports managing macOS with Intel Processor

Configuring Mac Agent Settings

Desktop Central has different agents for windows and Mac computers. Mac agents will not be created by default. You can create Mac agents by configuring the settings in the scope of management. This will help you automatically create Mac agents for the local office and the remote offices. To Configure the Mac agent settings follow the steps mentioned below.

    1. Click the Admin tab to invoke the Admin page.
    2. Click the Agent Settings link available under SoM Settings.
    3. Select Mac Agent Settings tab
    4. Specify the root credentials for installing the agents remotely to target computer. Ensure that remote login is enabled on the target computer.
    5. Select the domain or the workgroup to group Mac computers (this is virtual grouping and will not impact on its functions). Agents that are pushed remotely from SoM --> Add Computers will be shown under the respective Domain/Workgroup from which they are added.

      While adding credentials it is recommended that the user account falls under active directory else the credentials can be added under workgroup type. This credential will be used for automatic installation of agents across local office computers irrespective of their domain.

    6. Click Save Changes to create Mac agents.
      Mac agents can be download from the SoM page.

Installing Mac Agents

Mac agents can be installed manually in the computers that need to be managed. Agents can be installed manually in every computer or through SSH. To install the agent, log-in into the computer as an administrator and follow the steps mentioned below.

    1. Click the Admin tab to invoke the Admin page.
    2. Click on Scope of Management link and click on Computer tab.
    3. Click on Download Agentlink.

You will have a drop down list, from which you can choose and download the appropriate agent. If the managed computers are in the same LAN, download Mac local agent. If the managed computers are in remote locations, download agents appropriately. Follow the steps mentioned below to install the agents manually,

      1. Login into the Mac computer as administrator and navigate to the location where the agent is downloaded.
      2. Extract the zip file and locate DesktopCentral_MacAgent.pkgand serverinfo.plist file.
      3. Double click to install the agent.
      4. Enter administrators password when prompted to complete installation.

Installing Mac Agents Remotely

If you wanted to install agents for computers within the LAN, then you can choose the computers and invoke agent installation from the Desktop Central web console Admin tab --> SoM -->Select computers and invoke agent installation. If you wanted to install agents to computers which belongs to a different remote office, then you will have to use SSH.

Installing Mac agents to remote office computers can be done easily through SSH. Using a Mac computer you can remotely connect to other computers and install the Mac agents. To know about installing agents follow the steps mentioned below.

  1. Login into the Mac computer as administrator
  2. Download the Mac agent.
  3. Copy the downloaded Mac agent
  4. Open the terminal
  5. Navigate to the location where the agent is downloaded.
  6. Type scp DCMacAgent.zip adminusername@hostname: to copy the agent to the target computer.
    1. where adminusername - administrator user name of the remote computer
    2. hostname - local host name of the remote computer
    3. Agent is copied in the location ~/Users/adminusername in target computer

  7. Install the agent in the remote computer

  8. To login into the target computer using SSH type ssh adminusername@hostname

  9. Navigate to the location where the agent is copied, Unzip the agent zip file by typing unzip -oq DCMacAgent.zip

  10. Install the agent using the command sudo installer -pkg DesktopCentral_MacAgent.pkg -target /

  11. Enter the administrator password when prompted to complete agent installation.

  12. Once the agents are installed successfully, the Mac computers will be listed in the SoM page in the Desktop Central web console.

Uninstall Mac agents

To uninstall the agents from the computers, follow the steps mentioned below.

      1. Login into the computer as administrator and open the terminal.
      2. Navigate to the directory /Library/DesktopCentral_Agent/uninstall
      3. Type sudo chmod 744 uninstall.sh,and enter
      4. Type the commandsudo./uninstall.sh,this command removes all the files except logs.

Supported Features

Desktop Central currently supports the following features for Mac computers.

  1. Patch Management
  2. Software Deployment
  3. Managing software License
  4. Managing Software Category
  5. Hardware and software inventory reports
  6. Alerting by email for every hardware or software changes.
  7. Configurations
  8. Remote Control
  9. Remote Shutdown

Objective

This article shows you how to download and install the Cisco AnyConnect Secure Mobility Client version 4.8 on a Mac Computer. This article is applicable only to Cisco Business products that includes the RV34x series routers and not Enterprise products.

Introduction

AnyConnect Secure Mobility Client is a modular endpoint software product. It not only provides Virtual Private Network (VPN) access through Secure Sockets Layer (SSL) and Internet Protocol Security (IPsec) Internet Key Exchange version2 (IKEv2) but also offers enhanced security through various built-in modules. Why use a VPN? A VPN connection allows users to access, send, and receive data to and from a private network by means of going through a public or shared network such as the Internet but still ensuring a secure connection to an underlying network infrastructure to protect the private network and its resources.

If you are using a Windows computer, click here to view an article on how to install AnyConnect on Windows.

Applicable Devices | Software Version

  • RV340 - 1.0.03.17 (Download latest)
  • RV340W - 1.0.03.17 (Download latest)
  • RV345 - 1.0.03.17 (Download latest)
  • RV345P - 1.0.03.17 (Download latest)

AnyConnect and Mac Software Version

Download
  • AnyConnect (This document uses AnyConnect version 4.8 | Link to download)
  • Mac OS Catalina (10.15) is compatible with AnyConnect 4.8 and later

    • Note: You will encounter issues if you attempt to use Mac OS Catalina with earlier versions of AnyConnect (AnyConnect 4.8 Release Notes | Details from Apple )

  • Mac OS Mojave (10.14) is compatible with AnyConnect 4.9.05042 and below

    • For more details about the supported operating systems (Windows, Linux, Mac) of the Cisco AnyConnect Secure Mobility Client, refer to the article on Cisco AnyConnect Secure Mobility Client Supported Operating Systems and Requirements. You can also check the Release Notes of the relevant versions for the most updated information.

Install AnyConnect Secure Mobility Client

Licensing Information

AnyConnect client licenses allow the use of the AnyConnect desktop clients as well as any of the AnyConnect mobile clients that are available.

Licensing Structure - Firmware versions 1.0.3.15 and later

As of March 2019, using RV340 series routers version 1.0.3.15 and later no longer require server licenses. Now you will need only a client license to download and use the Cisco AnyConnect Secure Mobility Client. A client license enables the VPN functionality and are sold in packs of 25 from partners like CDW or through your company's device procurement.

We recommend the following user license for use with the RV340 Series:

  • L-AC-PLS-LIC= Qty=25 Duration=12

Licensing Structure - Firmware versions 1.0.2.16 or lower

If you have not yet updated your firmware, please do so now. Do not delay. Click here to visit the downloads page for the RV34X series.

For further information and community discussion on AnyConnect licensing updates, click here.

For AnyConnect Licensing FAQs, click here.

Step 1

Download AnyConnect here.

Install the AnyConnect Pre-deployment Package for the MAC operating systems.

Step 2

Sysaid Update

Double-click the installer.

Step 3

Click Continue.

Step 4

Go over the Supplemental End User License Agreement and then click Continue.

Step 5

Click Agree.

Step 6

Choose the components to be installed by checking or unchecking the corresponding check boxes. All components are installed by default.

The items you select in this screen will appear as options in AnyConnect. If deploying AnyConnect for end-users, you may want to consider deselecting options.

Step 7

Click Continue.

Step 8

Click Install.

Step 9

(Optional) Enter your password in the Password field.

Step 10

Download

What Is Sysaid

Click Install Software.

Step 11

Click Close.

You have now successfully installed the AnyConnect Secure Mobility Client Software on your Mac computer.

Additional Resources

AnyConnect App

To try out AnyConnect on mobile devices, the App can be downloaded from Google Play store or Apple store.

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